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Gilbert Wandera, Manager
      ORDER PARTS ONLINE
     “We also use parts.cat.com often, mostly for
      oils and greases. It’s quick. We can order and
      pay for parts from anywhere. We can check   Ayoti Contractors, Kenya
      part availability. And, everything is delivered
      right to your doorstep. It saves a lot of time
      and hassle because it’s easy to log in, get
      the right part number and see everything you
      need. If I have any questions, I can call our   Ayoti Contractors is a construction   The non-Cat parts wear too fast.
      sales rep for clarification.” – Gilbert Wandera  company that is growing, and we   In the long-term, it’s more cost
                                                 have ambitions of being the best in   effective to get the Cat GETs.
                                                 western Uganda. We run a D320
                                                 excavator, 140K motor graders     We do have our own workshop and
                                                 and a 426F2 backhoe. Mostly, we   service team that we use mostly
                                                 use our machines for roadworks,   just to save time and money. Even
                                                 trenching and moving material.    though we are a do-it-ourselves kind
                                                                                   of operation, we do have a Customer
                                                 We chose Caterpillar over other   Value Agreement (CVA), that includes
                                                 suppliers mostly because of the   inspections so we can make sure
                                                 aftermarket support. That’s probably   the machines are running like
                                                 the most important thing to us. If there   they should be. In turn, that helps
                                                 is a breakdown, we know there are   machine uptime and reliability, which
                                                 many repair options in the market. But   is important to us because we work
                                                 after using those cheaper parts, we   on a lot of government contracts and
                                                 found that we initially spent less   they come with specific timeframes
                                                 money, but over time, it costs more.  for completion. And I feel like we have
                                                                                   the right balance between that and the
                                                 For example, we were using non-Cat fuel   aftermarket services from Mantrac.
                                                 filters. Yes, they were less expensive, but
                                                 don’t last the expected 250 hours and   I would say we have a partnership
                                                 could cause fuel problems if not changed   with Mantrac. That is very important
                                                 out soon enough. I found we had to   to keeping a company like ours
                                                 change those filters twice, compared to   operating in the time frame we are
                                                 the normal interval for the Cat filters. It’s   given by our own customers.
                                                 the same for non-Cat ground engaging
                                                 tools (GETs) we purchased.












                                               But after using those cheaper parts,
                                            ‘‘we found that we initially spent
                                                                                              ’’
                                               less money, but over time, it costs more.
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