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SUCCESS
STORIES
IN AFRICA
CAT DEALER MANTRAC CUSTOMERS TALK
®
AFTERMARKET SERVICES & SOLUTIONS
Patricia Namatovu,
Head Administrator
Clarke Group, Uganda
Cat equipment is built
®
to get the job done in the We were first established in 2015 as
long run. In conjunction, Caterpillar and Cat dealer Mantrac Clarke Group and had a variety of
together help customers get the most out of their machines specialties, but now concentrate on
by supporting them with aftermarket services and solutions. agriculture. On our 600-hectare farm, we
have eucalyptus trees, maize and some
livestock, although our major product at
the moment is coffee. We have a backhoe
It’s why we sought out three So, read on and get to know loader (428F) from our Cat dealer Mantrac
success stories in Africa that show three unique customers and their and that clears land, pulls stumps and
how Caterpillar and Cat dealers experience with aftermarket services it even helped us build a wet mill.
are tailoring solutions to help and solutions from Mantrac:
customers succeed. In this article, • Uganda’s Clarke Group, an We prefer using Mantrac instead of
you will discover more about why agriculture specialist someone else because the 428F comes
they choose Cat parts and services • Ayoti Contractors in Kenya, an from Caterpillar, and in my experience,
for their machines. Whether it’s independent construction company it’s better to work with the company and
telematic solutions, Customer Value • Form Ghana, a specialist people that have supplied the machinery
Agreements, flexible payment terms in forestry n because they understand it better.
or digital platforms, like parts.cat.com
(eCommerce), you’ll learn how the Additional details at: www.cat.com Cat dealer Mantrac has genuine Cat parts,
quality and durability of genuine Cat and the aftermarket services are really
parts help save time and money. And good, which is why we keep coming back.
it all comes down to the excellent At the end of the day, if you just go out into
support and availability of Mantrac. the market for parts and service you are
likely not to get the quality needed.
I think that Cat machines
‘‘are durable, and so
’’
are the parts.