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Cat dealer Bergerat Monnoyeur France

We are one of the European leaders in buying a new machine, is about 30 Gauthier
terms of machine rebuilds. The success percent for a machine powertrain
of our tiered rebuild offer is based on rebuild, and about 70 percent Leitão
our availability and service quality. We for a complete machine rebuild.
are able to deliver rebuilt components We also carry out all necessary Rebuild product
to our customers in 24 to 48 hours. technical updates and offer the
This shortens machine downtime and option to refurbish cabins for optimal manager
helps customers maintain productivity. operator comfort as part of our
Cat Certified Rebuild Program.
We strongly believe our duty is to
provide more efficient customer Above all, our customers can
solutions in order to help face our expect a quality guarantee and
world’s environmental challenges. enjoy the performance of a new
Rebuilding an engine or a machine machine. We also offer the option
helps to reduce the carbon footprint by of an extended warranty, which
minimizing the need for raw materials differentiates us from competitors.
and reducing energy consumption. Since 2009, we’ve helped nearly 330
Using rebuilt parts also extends the machines become young again.
life of our customers’ machines.
Gauthier Leitão, Rebuild
In addition, rebuilding saves customers’ product manager
money. At Bergerat Monnoyeur, the
average rebuild cost, compared with

Before After

Cat dealer Pon Equipment Netherlands

We find that our customers like to keep their equipment get the most value out of their machines and to advise
in good working order. We take a personalized approach them on the right solution for rebuilding. We aren’t here
with our customers, based on the standardized to push for the most expensive service, but for the one
rebuild solutions we have packaged. To understand that is the most effective, that meets our customers’
the condition of the machine, we try not to have just requirements and gives them that full second life.
one source of information. It adds value to monitor
and interpret the different data points available. All it takes is a quick call and we can tell you
This includes fluid sample analysis, inspections and straight away how much specific component
telemetric information through technology like Cat rebuild options will cost for over 50 percent of
Product Link™. We also look at fuel burn, idle times and the machines we work with. In the past, quoting
any fault codes. This way we have a good indication could have taken days. It all results in a better
of a machine’s condition at any level of the rebuild. customer experience and quicker turnaround.

There are real benefits to having a local Cat dealer like Bram van der Meij, product manager, Parts & Service
us perform rebuilds because of our technical knowledge,
experience and expertise. Our job is to help customers

Cat Magazine 15