Page 22 - 2289-JA_Delmas-GB

Gilbert Wandera, Manager
ORDER PARTS ONLINE
“We also use parts.cat.com often, mostly for
oils and greases. It’s quick. We can order and
pay for parts from anywhere. We can check Ayoti Contractors, Kenya
part availability. And, everything is delivered
right to your doorstep. It saves a lot of time
and hassle because it’s easy to log in, get
the right part number and see everything you
need. If I have any questions, I can call our Ayoti Contractors is a construction parts wear too fast. In the long-term, it’s
sales rep for clarification.” – Gilbert Wandera company that is growing, and we more cost effective to get the Cat GETs.
have ambitions of being the best in
western Uganda. We run a D320 We do have our own workshop and
excavator, 140K motor graders service team that we use mostly
and a 426F2 backhoe. Mostly, we just to save time and money. Even
use our machines for roadworks, though we are a do-it-ourselves kind
trenching and moving material. of operation, we do have a Customer
Value Agreement (CVA), that includes
We chose Caterpillar over other inspections so we can make sure
suppliers mostly because of the the machines are running like
aftermarket support. That’s probably they should be. In turn, that helps
the most important thing to us. If there machine uptime and reliability, which
is a breakdown, we know there are is important to us because we work
many repair options in the market. But on a lot of government contracts and
after using those cheaper parts, we they come with specific timeframes
found that we initially spent less for completion. And I feel like we have
money, but over time, it costs more. the right balance between that and the
aftermarket services from Mantrac.
For example, we were using non-Cat fuel
filters. Yes, they were less expensive, but I would say we have a partnership
don’t last the expected 250 hours and with Mantrac. That is very important
could cause fuel problems if not changed to keeping a company like ours
out soon enough. I found we had to operating in the time frame we are
change those filters twice, compared to given by our own customers.
the normal interval for the Cat filters. It’s
the same for non-Cat ground engaging
tools (GETs) we purchased. The non-Cat

But after using those cheaper parts,
‘‘we found that we initially spent
‘’
less money, but over time, it costs more.